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Property buyer loses $590k suit against agent, ERA in rare case of size disparity

TopBroker · Property Law & Consumer Protection

Property buyer loses $590k suit against agent, ERA in rare case of size disparity

Property Disputes · Agent Duties · Consumer Rights

A property buyer who sued her agent and real estate firm ERA for nearly $590,000 over an alleged size discrepancy in a condominium unit has lost her case — marking a rare legal dispute involving floor area representation and agent responsibility.

The buyer claimed that the unit she purchased was significantly smaller than what she was led to believe. However, the court found insufficient evidence that the agent or ERA had misled her, and ruled that the buyer did not rely solely on the agent’s representations when making the purchase.

The Buyer’s Allegations

The lawsuit centred on whether the agent had misrepresented the unit’s size during viewings and negotiations. The buyer alleged:

  • The agent had given her a floor size larger than the actual area
  • She suffered financial losses based on the wrong information
  • ERA should be held vicariously liable for the agent’s conduct

She sought damages amounting to $590,000, comprising price differences, opportunity loss and additional expenses.

Why the Court Dismissed the Suit

The judge found that the buyer:

  • Had access to the official floor plan before committing
  • Signed documents that clearly stated the size of the property
  • Did not rely solely on verbal representations from the agent
  • Was aware of the approximate area before exercising the Option to Purchase

The court concluded that the agent did not act dishonestly or negligently, and ERA could not be held liable.

TopBroker Insight: When purchasing property, always verify the official floor plan, built-up area and strata size. Agents provide guidance, but legal responsibility ultimately lies with the buyer to confirm key details.

What This Case Means for Property Buyers

Floor area disputes are uncommon, but this case emphasises the importance of:

  • Cross-checking seller/agent claims with official documents
  • Requesting the strata certificate of area where relevant
  • Ensuring all critical details are documented in writing
  • Not relying solely on brochures or verbal information

Implications for Property Agents

While the agent and ERA were cleared, the case is a reminder that:

  • Agents must avoid overstating or approximating key figures
  • All marketing material must be consistent with official sources
  • Clear communication can prevent misunderstandings and legal escalation

Key Lessons for All Parties

  • Documentation outweighs verbal assurances in court
  • Buyers must perform due diligence
  • Agents should proactively highlight official floor size data
  • Real estate firms must maintain compliance and training standards
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